Privacy Policy & Data Protection
Data Controller
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights, users are informed that the data controller is:
Company Name: Tuk Tuk Ride S.L.
CIF: B23980204
Address: C/Gonzalo Bilbao 29, 41003 Sevilla, Spain
Email: info@citytuktuk.com
Telephone: +34 604 96 73 74
Tuk Tuk Ride S.L. informs users of this website about its policy regarding the processing and protection of personal data that may be collected through browsing, booking services, or contacting the company via this website.
Use of this website implies express acceptance of this privacy policy.
Processing of Personal Data
Personal data collected through this website will be processed for the purpose of managing enquiries and requests, handling bookings and contracted services, maintaining customer relationships, carrying out administrative, accounting and commercial management, and complying with legal obligations. Data may also be used to improve the quality of services, user experience and website functionality.
The legal basis for processing personal data is the execution of a contract or pre-contractual relationship, the explicit consent of the user, compliance with legal obligations, and the legitimate interest of Tuk Tuk Ride S.L. in improving its services and customer relations.
Personal data will be retained only for the time necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. Once the data is no longer required, it will be securely deleted or anonymised.
Tuk Tuk Ride S.L. will not transfer personal data to third parties except when required by law or when necessary for the provision of contracted services. No international transfers of personal data are carried out.
Security, Confidentiality and Cookies
Tuk Tuk Ride S.L. has adopted all necessary technical and organisational measures to ensure the confidentiality, integrity and availability of personal data and to prevent its loss, misuse, alteration, unauthorised access or disclosure. Personal data is processed exclusively by authorised personnel or approved data processors under strict confidentiality obligations.
This website uses SSL encryption, allowing users to transmit personal data securely through contact and booking forms.
This website also uses cookies and similar technologies to improve the user experience, analyse website traffic and optimise website performance. Users may configure their browser to notify them of the receipt of cookies or to prevent their installation. Further information is available in the website’s Cookie Policy.
All personal data provided by users shall be treated as confidential and used exclusively for purposes related to the contracted services or information requested.
User Rights and Policy Updates
Users guarantee that the personal data they provide is true, accurate and up to date and undertake to inform Tuk Tuk Ride city S.L. of any changes.
Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability and withdrawal of consent at any time by sending a request together with proof of identity (ID or passport) to info@citytuktuk.com or by written communication to Tuk Tuk Ride S.L., C/Gonzalo Bilbao 29, 41003 Sevilla, Spain.
Users also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos).
This website is not intended for use by minors under the age of 14. Tuk Tuk Ride S.L. does not knowingly collect personal data from minors and will delete such data immediately if detected.
Tuk Tuk Ride S.L. reserves the right to modify this privacy policy in order to adapt it to legislative, regulatory or technical changes. Users are encouraged to periodically review this policy.